Ficus retusa
Ficus retusa is a popular houseplant, often used in bonsai due to its thick, gnarled trunk and glossy, dark green leaves. It has dense foliage that gives it a robust and elegant appearance. This plant is ideal for those looking to grow a miniature tree or add a tropical touch to their home.
Origin: Native to the tropical and subtropical regions of Southeast Asia, Ficus retusa is an evergreen tree, suitable for indoor cultivation and highly valued for its aesthetic appeal as a bonsai.
Growth: Indoors, Ficus retusa has a moderate growth habit and can reach 1 to 2 meters in height, although it is often pruned to remain compact. As a bonsai, it can be shaped into various forms. Its small, oval, glossy leaves form dense, attractive foliage.
Flowers: Ficus retusa rarely flowers indoors. When it does produce flowers, they are inconspicuous and insignificant, shaped like small syconia, characteristic of Ficus. However, the plant is mainly cultivated for its foliage and ornamental trunk.
Light: This plant prefers bright, indirect light. It tolerates low light conditions, but good light promotes vigorous growth. Avoid direct sunlight, especially during the hottest hours, to avoid damaging the leaves.
Watering: Water regularly, allowing the soil to dry out slightly between waterings. Ficus retusa prefers slightly moist soil, but it is important not to allow water to stagnate, as this can cause root rot. In winter, reduce watering while maintaining moderate humidity.
Substrate: A well-draining substrate is essential for this plant. A mix of houseplant potting soil with added perlite or coarse sand ensures good drainage. It is also suitable for bonsai-specific substrate.
Toxicity: Ficus retusa is toxic to pets, especially cats and dogs, if ingested. It can cause irritation of the mouth, throat, and stomach, as well as vomiting. It is therefore recommended to keep it out of reach of pets.
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DELIVERIES / RETURNS
Territories and periods served:
We deliver year-round throughout Canada.
Carriers:
We take great pride in the quality of our products and place particular importance on the shipping methods used and the speed of service. That’s why we work exclusively with reputable carriers offering affordable rates and real-time tracking of your package until its final destination. Once the order leaves our greenhouses, the carrier takes full responsibility for your package. We are not responsible for any risks associated with shipping. Please contact the carrier directly for any issues.
You must be present at the time of delivery, as we require a signature upon receipt. It is your responsibility to email us before delivery to notify us of your absence. If you prefer a delivery without a signature, please inform us when placing your order. However, you assume full responsibility in case of theft or weather-related damage.
We offer the option to choose your preferred carrier at checkout. We will do our best to ship your package via the selected company. However, in some cases, to ensure timely delivery, we may need to use another carrier. If you absolutely wish to keep your initial choice, please inform us when placing your order. Additional shipping fees may apply in such cases.
Shipping Costs:
Shipping costs are determined based on the exact weight of your package, rather than a fixed rate. This ensures that you pay the exact cost of your order. We work with multiple delivery companies, allowing us to offer you the best price as well as the fastest and most efficient shipping option.
Order Preparation:
A confirmation receipt will be sent to you once your purchase is confirmed. We only ship across Canada from Monday to Wednesday to prevent packages from sitting in postal offices over the weekend. Once your order has been processed and shipped, you will receive a tracking number and an estimated delivery date. This tracking number allows you to check your order status in real-time until its final destination. Please check your spam folder if you do not receive a confirmation email. We do not provide delivery time estimates due to the high volume of orders we prepare.
Order Cancellation:
Want to cancel an order? We can issue a refund only if the order has not yet been processed and/or shipped. A $10 fee may apply in such cases.
Combining Orders:
We offer the option to combine multiple orders placed on our online store, as long as your order has not yet been processed. Only orders shipped to the same address and under the same name can be combined.
Winter Shipping:
During winter months, insulating packaging and heating packs are included in the shipping fees. In case of extreme cold, we reserve the right to suspend deliveries until temperatures are suitable for shipping.
In-store pickup:
To ensure the best quality plants, we ask that you pick up your confirmed orders, ready for in-store pickup, within four (4) days of receiving your confirmation email.
Local Delivery:
We offer direct delivery from our greenhouses to your door throughout the Greater Montreal area, with cold-protected shipping. We do our best to deliver your order the same day or the next day. However, we do not deliver on weekends, and additional delays may apply for more distant regions, such as the South Shore. Hand-delivered on the same day, but your presence is required. We will call you to arrange the best day and time. Fees vary by zone, and an additional $10 fee may apply for large orders.
Returns:
All our plants are final sale.
However, if you receive a damaged, incorrect, or phytosanitary-compromised order, please contact us within 48 hours of receiving your package at info@serreslavoie.com. Include a photo of the product, its packaging, and your order number. We will evaluate the situation and inform you whether we will issue a replacement or a store credit..
Contact us:
To continuously improve our service, we invite you to email us at info@serreslavoie.com with your feedback and suggestions regarding our delivery service and your overall experience..