Dracaena deremensis 'Tornedo'
Dracaena deremensis 'Tornedo' is an elegant and attractive houseplant, prized for its unique, structured foliage. Its dark green leaves, often marked with lighter bands, are arranged in a spiral, creating a dynamic visual effect reminiscent of a whirlpool, hence its name 'Tornedo'. This plant is perfect for adding a touch of modern sophistication to your indoor space while being easy to maintain.
Origin: Native to tropical regions of Africa, Dracaena deremensis is a hardy plant that adapts well to indoor growing conditions. It is particularly valued for its ability to purify the air and thrive even with minimal care.
Growth: Dracaena 'Tornedo' grows moderately. Indoors, it can reach a height of 60 to 90 cm, with leaves growing in a tight rosette around the central stem, forming a compact and well-balanced plant. This spiral growth pattern adds a unique aesthetic dimension to the plant.
Flowers: The flowers of Dracaena deremensis 'Tornedo' are rare indoors and relatively insignificant. When they appear, they are small, white or cream, but are not the main attraction of this plant, which is mainly grown for its striking foliage.
Light: Dracaena 'Tornedo' prefers bright, indirect light. It can tolerate low light conditions, although its foliage patterns are more pronounced in moderate to bright light. Avoid direct sunlight, as this can burn the leaves.
Watering: Water regularly, allowing the substrate to dry slightly between waterings. It is important not to allow water to stagnate to prevent root rot. In winter, watering can be reduced, while maintaining moderate soil moisture.
Substrate: A well-draining substrate is essential for this Dracaena. Use a houseplant potting mix with perlite to improve drainage. This helps prevent waterlogging and ensures good root health.
Toxicity: Like many Dracaenas, 'Tornedo' is toxic to pets, especially cats and dogs, if ingested. It can cause symptoms such as vomiting, excessive salivation, and loss of appetite. It is recommended to keep it out of reach of pets.
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DELIVERIES / RETURNS
Territories and periods served:
We deliver year-round throughout Canada.
Carriers:
We take great pride in the quality of our products and place particular importance on the shipping methods used and the speed of service. That’s why we work exclusively with reputable carriers offering affordable rates and real-time tracking of your package until its final destination. Once the order leaves our greenhouses, the carrier takes full responsibility for your package. We are not responsible for any risks associated with shipping. Please contact the carrier directly for any issues.
You must be present at the time of delivery, as we require a signature upon receipt. It is your responsibility to email us before delivery to notify us of your absence. If you prefer a delivery without a signature, please inform us when placing your order. However, you assume full responsibility in case of theft or weather-related damage.
We offer the option to choose your preferred carrier at checkout. We will do our best to ship your package via the selected company. However, in some cases, to ensure timely delivery, we may need to use another carrier. If you absolutely wish to keep your initial choice, please inform us when placing your order. Additional shipping fees may apply in such cases.
Shipping Costs:
Shipping costs are determined based on the exact weight of your package, rather than a fixed rate. This ensures that you pay the exact cost of your order. We work with multiple delivery companies, allowing us to offer you the best price as well as the fastest and most efficient shipping option.
Order Preparation:
A confirmation receipt will be sent to you once your purchase is confirmed. We only ship across Canada from Monday to Wednesday to prevent packages from sitting in postal offices over the weekend. Once your order has been processed and shipped, you will receive a tracking number and an estimated delivery date. This tracking number allows you to check your order status in real-time until its final destination. Please check your spam folder if you do not receive a confirmation email. We do not provide delivery time estimates due to the high volume of orders we prepare.
Order Cancellation:
Want to cancel an order? We can issue a refund only if the order has not yet been processed and/or shipped. A $10 fee may apply in such cases.
Combining Orders:
We offer the option to combine multiple orders placed on our online store, as long as your order has not yet been processed. Only orders shipped to the same address and under the same name can be combined.
Winter Shipping:
During winter months, insulating packaging and heating packs are included in the shipping fees. In case of extreme cold, we reserve the right to suspend deliveries until temperatures are suitable for shipping.
In-store pickup:
To ensure the best quality plants, we ask that you pick up your confirmed orders, ready for in-store pickup, within four (4) days of receiving your confirmation email.
Local Delivery:
We offer direct delivery from our greenhouses to your door throughout the Greater Montreal area, with cold-protected shipping. We do our best to deliver your order the same day or the next day. However, we do not deliver on weekends, and additional delays may apply for more distant regions, such as the South Shore. Hand-delivered on the same day, but your presence is required. We will call you to arrange the best day and time. Fees vary by zone, and an additional $10 fee may apply for large orders.
Returns:
All our plants are final sale.
However, if you receive a damaged, incorrect, or phytosanitary-compromised order, please contact us within 48 hours of receiving your package at info@serreslavoie.com. Include a photo of the product, its packaging, and your order number. We will evaluate the situation and inform you whether we will issue a replacement or a store credit..
Contact us:
To continuously improve our service, we invite you to email us at info@serreslavoie.com with your feedback and suggestions regarding our delivery service and your overall experience..