Dracaena fragrans 'Jade Jewel'
The Dracaena fragrans 'Jade Jewel' is an elegant and resilient houseplant, known for its variegated green and creamy white foliage. Its long, narrow leaves, with distinct white stripes, bring a touch of freshness to any indoor space. Easy to care for, it is ideal for offices or living rooms, where it adds a tropical and soothing ambiance.
Origin: Native to tropical regions of Africa, Dracaena fragrans is widely cultivated as a houseplant worldwide due to its ability to adapt to low light conditions.
Growth: The Dracaena 'Jade Jewel' has moderate growth and can reach a height of 90 cm to 1.5 m indoors, depending on growing conditions. Its variegated dark green and creamy white leaves are arranged in rosettes along a central stem.
Flowers: Although Dracaena fragrans can flower, this is rare indoors. When it does, it produces clusters of small, fragrant white flowers, but its main appeal remains its variegated foliage.
Light: This plant prefers bright but indirect light. It also tolerates low light conditions, although its colors will be more vibrant under good lighting. Avoid direct sunlight, which could burn the leaves.
Watering: Water regularly, allowing the substrate to dry slightly between waterings. The Dracaena 'Jade Jewel' prefers slightly moist soil, but it is important not to overwater, as this could cause root rot.
Substrate: A well-draining substrate is recommended. A potting mix for houseplants enriched with perlite ensures good drainage and prevents excess moisture.
Toxicity: Dracaena fragrans 'Jade Jewel' is toxic to pets, especially cats and dogs, if they ingest the leaves. It can cause mouth irritation, vomiting, and digestive upset. It is therefore advisable to keep it out of reach of pets.
Our homemade soil for Tropicals
DELIVERIES / RETURNS
Territories and periods served:
We deliver year-round throughout Canada.
Carriers:
We take great pride in the quality of our products and place particular importance on the shipping methods used and the speed of service. That’s why we work exclusively with reputable carriers offering affordable rates and real-time tracking of your package until its final destination. Once the order leaves our greenhouses, the carrier takes full responsibility for your package. We are not responsible for any risks associated with shipping. Please contact the carrier directly for any issues.
You must be present at the time of delivery, as we require a signature upon receipt. It is your responsibility to email us before delivery to notify us of your absence. If you prefer a delivery without a signature, please inform us when placing your order. However, you assume full responsibility in case of theft or weather-related damage.
We offer the option to choose your preferred carrier at checkout. We will do our best to ship your package via the selected company. However, in some cases, to ensure timely delivery, we may need to use another carrier. If you absolutely wish to keep your initial choice, please inform us when placing your order. Additional shipping fees may apply in such cases.
Shipping Costs:
Shipping costs are determined based on the exact weight of your package, rather than a fixed rate. This ensures that you pay the exact cost of your order. We work with multiple delivery companies, allowing us to offer you the best price as well as the fastest and most efficient shipping option.
Order Preparation:
A confirmation receipt will be sent to you once your purchase is confirmed. We only ship across Canada from Monday to Wednesday to prevent packages from sitting in postal offices over the weekend. Once your order has been processed and shipped, you will receive a tracking number and an estimated delivery date. This tracking number allows you to check your order status in real-time until its final destination. Please check your spam folder if you do not receive a confirmation email. We do not provide delivery time estimates due to the high volume of orders we prepare.
Order Cancellation:
Want to cancel an order? We can issue a refund only if the order has not yet been processed and/or shipped. A $10 fee may apply in such cases.
Combining Orders:
We offer the option to combine multiple orders placed on our online store, as long as your order has not yet been processed. Only orders shipped to the same address and under the same name can be combined.
Winter Shipping:
During winter months, insulating packaging and heating packs are included in the shipping fees. In case of extreme cold, we reserve the right to suspend deliveries until temperatures are suitable for shipping.
In-store pickup:
To ensure the best quality plants, we ask that you pick up your confirmed orders, ready for in-store pickup, within four (4) days of receiving your confirmation email.
Local Delivery:
We offer direct delivery from our greenhouses to your door throughout the Greater Montreal area, with cold-protected shipping. We do our best to deliver your order the same day or the next day. However, we do not deliver on weekends, and additional delays may apply for more distant regions, such as the South Shore. Hand-delivered on the same day, but your presence is required. We will call you to arrange the best day and time. Fees vary by zone, and an additional $10 fee may apply for large orders.
Returns:
All our plants are final sale.
However, if you receive a damaged, incorrect, or phytosanitary-compromised order, please contact us within 48 hours of receiving your package at info@serreslavoie.com. Include a photo of the product, its packaging, and your order number. We will evaluate the situation and inform you whether we will issue a replacement or a store credit..
Contact us:
To continuously improve our service, we invite you to email us at info@serreslavoie.com with your feedback and suggestions regarding our delivery service and your overall experience..
