Dracaena fragrans 'Lemon Surprise'
The Dracaena fragrans 'Lemon Surprise' is an elegant and attractive indoor plant, known for its distinctive and colorful foliage. Its long leaves, striped with dark green, lime green, and white or cream bands, form a visually striking ensemble. This combination of colors brings a touch of freshness and elegance to any indoor space, while remaining easy to care for.
Origin: Originally from the tropical regions of Africa, Dracaena fragrans is a robust plant, capable of adapting to various indoor environments. It is widely cultivated for its decorative foliage and its tolerance to variable growing conditions.
Growth: The Dracaena 'Lemon Surprise' has a moderate growth and can reach a height of 60 to 120 cm indoors, depending on growing conditions. The leaves grow in a rosette around a central stem, creating a dense and well-structured plant. Its compact form and vibrant colors make it an excellent choice as a focal point or to add color to darker corners of the home.
Flowers: As with most Dracaenas, flowering is rare indoors. When it does flower, it produces small white or cream-colored flowers, which are fragrant but relatively inconspicuous. The plant is mainly appreciated for its foliage, and not for its flowers.
Light: This plant prefers bright but indirect light to maintain its vibrant colors. It can also tolerate low light conditions, although its colors will be more intense with moderate to high lighting. Avoid direct sun exposure to prevent leaf scorch.
Watering: Water regularly, allowing the substrate to dry slightly between waterings. Make sure the pot has good drainage to avoid overwatering, which could lead to root rot. In winter, reduce the frequency of watering while maintaining some moisture in the soil.
Substrate: A well-draining substrate is recommended for the Dracaena 'Lemon Surprise'. Use an indoor potting mix enriched with perlite to improve drainage and prevent water accumulation.
Toxicity: Like many Dracaenas, the 'Lemon Surprise' is toxic to pets, especially cats and dogs, if ingested. It can cause symptoms such as vomiting, excessive salivation, and loss of appetite. It is therefore advisable to place it out of reach of pets.
DELIVERIES / RETURNS
Territories and periods served:
We deliver year-round throughout Canada.
Carriers:
We take great pride in the quality of our products and place particular importance on the shipping methods used and the speed of service. That’s why we work exclusively with reputable carriers offering affordable rates and real-time tracking of your package until its final destination. Once the order leaves our greenhouses, the carrier takes full responsibility for your package. We are not responsible for any risks associated with shipping. Please contact the carrier directly for any issues.
You must be present at the time of delivery, as we require a signature upon receipt. It is your responsibility to email us before delivery to notify us of your absence. If you prefer a delivery without a signature, please inform us when placing your order. However, you assume full responsibility in case of theft or weather-related damage.
We offer the option to choose your preferred carrier at checkout. We will do our best to ship your package via the selected company. However, in some cases, to ensure timely delivery, we may need to use another carrier. If you absolutely wish to keep your initial choice, please inform us when placing your order. Additional shipping fees may apply in such cases.
Shipping Costs:
Shipping costs are determined based on the exact weight of your package, rather than a fixed rate. This ensures that you pay the exact cost of your order. We work with multiple delivery companies, allowing us to offer you the best price as well as the fastest and most efficient shipping option.
Order Preparation:
A confirmation receipt will be sent to you once your purchase is confirmed. We only ship across Canada from Monday to Wednesday to prevent packages from sitting in postal offices over the weekend. Once your order has been processed and shipped, you will receive a tracking number and an estimated delivery date. This tracking number allows you to check your order status in real-time until its final destination. Please check your spam folder if you do not receive a confirmation email. We do not provide delivery time estimates due to the high volume of orders we prepare.
Order Cancellation:
Want to cancel an order? We can issue a refund only if the order has not yet been processed and/or shipped. A $10 fee may apply in such cases.
Combining Orders:
We offer the option to combine multiple orders placed on our online store, as long as your order has not yet been processed. Only orders shipped to the same address and under the same name can be combined.
Winter Shipping:
During winter months, insulating packaging and heating packs are included in the shipping fees. In case of extreme cold, we reserve the right to suspend deliveries until temperatures are suitable for shipping.
In-store pickup:
To ensure the best quality plants, we ask that you pick up your confirmed orders, ready for in-store pickup, within four (4) days of receiving your confirmation email.
Local Delivery:
We offer direct delivery from our greenhouses to your door throughout the Greater Montreal area, with cold-protected shipping. We do our best to deliver your order the same day or the next day. However, we do not deliver on weekends, and additional delays may apply for more distant regions, such as the South Shore. Hand-delivered on the same day, but your presence is required. We will call you to arrange the best day and time. Fees vary by zone, and an additional $10 fee may apply for large orders.
Returns:
All our plants are final sale.
However, if you receive a damaged, incorrect, or phytosanitary-compromised order, please contact us within 48 hours of receiving your package at info@serreslavoie.com. Include a photo of the product, its packaging, and your order number. We will evaluate the situation and inform you whether we will issue a replacement or a store credit..
Contact us:
To continuously improve our service, we invite you to email us at info@serreslavoie.com with your feedback and suggestions regarding our delivery service and your overall experience..
